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Author Question: Agi has been really frustrated with one of the customer service people of her internet provider the ... (Read 55 times)

anshika

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Agi has been really frustrated with one of the customer service people of her internet provider  the person she was talking to was quite rude. There is no way for her to express her anger to the helpline person as she was put on hold and then disconnected. As her roommate, you are giving her some advice to deal with her anger. Which of the following is not a helpful advice?
 
  a. Do some vigorous exercise
  b. Release the anger in your room by throwing your pillows and books up against the wall
  c. Talk to yourself about how it is just a one-time incident, and so it is no big deal
  d. Try to come up with at least three ways to take revenge on the rude customer service person

Question 2

Which of the following is a good advice when your roommate gets angry with you?
 
  a. Call for help, such as a friend, or administrator
  b. Describe his/her behavior to him
  c. Keep your cool and do not get angry
  d. Try to intimidate him/her by showing that you can be just as angry as he/she is



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shaikhs

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Answer to Question 1

d. Try to come up with at least three ways to take revenge on the rude customer service person

Answer to Question 2

c. Keep your cool and do not get angry




anshika

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Reply 2 on: Jun 20, 2018
Gracias!


jordangronback

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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