Shana has many problems managing her anger constructively, ...

[fbq8i]

Shana has many problems managing her anger constructively, without hurting her friends. She reads an article about how anger management. These are all good pieces of advice that she should follow except one. Which one?
 
  a. Express your judgments of the other person so that he/she knows what you think of her
  b. Use personal statements when describing how you feel
  c. Direct your anger toward an issue and not against a person
  d. Your description of what made you angry tentative rather than absolute

Question 2

It is suggested that you reflect on your anger patterns so that you can
 
  a. Control other people's anger behavior constructively
  b. Control your anger more effectively
  c. Get the upper hand more easily
  d. Avoid conflicts

[Tabitha_2016]

Answer to Question 1

a. Express your judgments of the other person so that he/she knows what you think of her

Answer to Question 2

b. Control your anger more effectively