Roger is negotiating a conflict with his best friend. In ...

[Marty]

Roger is negotiating a conflict with his best friend. In describing what he wants, he should
 
  a. Begin by forcefully demanding what he wants so his friend knows he's serious
  b. Keep many of his wants to himself so that he can bring them up later as a negotiation strategy
  c. Describe what he wants and needs as clearly as possible so his friend has as much information as possible
  d. Explain that how he has gotten his way in the past, he should do so this time as well

Question 2

In describing what you want, you should do all EXCEPT
 
  a. Make a person I, me, or mine statement
  b. Specifically describe your wants and needs
  c. Focus on a long-term win for yourself
  d. Describe how the other person's actions are part of the problem

[tanna.moeller]

Answer to Question 1

c. Describe what he wants and needs as clearly as possible so his friend has as much information as possible

Answer to Question 2

c. Focus on a long-term win for yourself

[Marty]

Wow, this really help

[Dominic]

Thanks for the timely response, appreciate it