Pam reads a story problem but is unable to think of a related problem she knows how to solve. Pam is having difficulty with which step in thinking by analogy?
a. recognition
b. abstraction
c. mapping
d. productive disposition
Question 2
Checking your perception of how your communication partner feels may be necessary to clarify what's going on. There are three guidelines for perception check and these are (1) Your description of your partner's perceived feelings, (2) checking whether your perception is accurate and (3)
a. Expressing approval of whatever your communication partner feels
b. Expressing disapproval if your partner's feelings are negative and/or destructive
c. Expressing encouragement
d. Refraining from expressing approval and disapproval
