Everybody likes Pam because she is such a good listener. If ...

[jhjkgdfhk]

Everybody likes Pam because she is such a good listener. If anyone has a personal problem, she is the one they confide in. The reason for that could be that
 
  a. She first tries to understand you without making judgments.
  b. She has excellent verbal skills and thus can express her feelings accurately.
  c. Communication is really efficient as she does not ask for clarifications and does not bother to paraphrase what the other person has just said.
  d. Her nonverbal messages are congruent with what the other person is saying.

Question 2

Bradley and Bryant provided phonological awareness training to some five and six year olds and no special training to others. The results were that:
 
  a. trained students showed a much greater improvement on tests of phonological awareness than did control students
  b. trained students showed a much greater improvement in word reading than did control students
  c. both of the above
  d. neither of the above

[jamesnevil303]

Answer to Question 1

a. She first tries to understand you without making judgments.

Answer to Question 2

C

[jhjkgdfhk]

Wow, this really help

[strudel15]

Excellent