Amy has been friends with Lea for years: they went to the same high school and were together almost every afternoon. When they went to college, they made some new friends. One of their new mutual friends told Amy that Lea told her some rather interesting things about Amy. Since then Amy is not willing to be open with Lea. Their story demonstrated which principle about trust?
a. Being trusting and trustworthy are two sides of the same coin
b. Being trusting and trustworthy are one and the same thing.
c. It takes two people to build trust.
d. One person alone can destroy trust.
Question 2
Misunderstandings can be caused by several types of noises. Which of the following is not an example for emotional or social source of noise?
a. The sender does not have good verbal ability
b. The receiver is highly evaluative of the sender and the message
c. The sender does not trust the receiver
d. The receiver is upset about something unrelated to the content of the communication
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