Conflict resolution differs from problem solving primarily because it
a. eliminates the role of the educational context in assessing the misbehavior.
b. involves the presence of a third party or mediator.
c. is typically implemented on a whole-school basis rather than in an individual classroom.
d. is primarily used in situations involving students with major skill deficits or students with special needs.
Question 2
When teachers become overtly angry or upset because of student behavior, the students are likely to do any or all of the following EXCEPT
a. experienceeven more intense emotion/frustration.
b. reconsider the behavior in which they were engaging.
c. become withdrawn and stop trusting the teacher.
d. deflect responsibility for the misbehavior onto the teacher or another student.