Many home care clients can activate an alert system when they are having difficulty or feel they have an emergency. When the alarm is activated by the client, what is the first step that occurs?
A) The client is contacted by telephone.
B) A neighbor is alerted to check on the client.
C) The emergency department of the local hospital is contacted.
D) Local emergency medical response providers are contacted and directed to the client's residence.
Question 2
The nurse is reviewing with a group of student nurses the three parts of the communication process. Which is the best explanation of what are the three parts of the communication process by a student nurse?
A) Verbalizing, receiving, and interpreting of information
B) Rapport, verbal and nonverbal communication of information
C) Giving, verbalizing, and interpreting of information
D) Giving, receiving, and interpreting of information