An elderly patient who is scheduled for a computed tomography (CT) scan of her abdomen has admitted to the nursing student that she is deeply fearful of having this test because of her fear of pain.
Which of the following responses demonstrates a communication block?
A) What part of having a CT scan makes you most fearful?
B) You'll find that there's actually no pain involved with this test.
C) There, there. You have nothing to be afraid of.
D) It can be frightening to undergo medical tests.
Question 2
How can a nurse best avoid a malpractice claim?
A) By maintaining high personal standards
B) By establishing a good rapport with his or her patients
C) By having all nursing actions witnessed
D) By carefully documenting all nursing actions