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Author Question: A nurse manager wants to assess quality of care over the last 6 months for her unit. How could the ... (Read 62 times)

tiffannnnyyyyyy

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on: Jul 17, 2018
A nurse manager wants to assess quality of care over the last 6 months for her unit. How could the nurse manager best accomplish this?
 
  a. Interview each nurse about the patients on the unit for the last 6 months.
  b. Review the results of patient satisfaction surveys.
  c. Obtain charts from medical records for all of the patients.
  d. Ask the nurses to perform discharge phone calls on previous patients.

Question 2

A patient on a medical-surgical floor is unhappy with the care he is receiving from his physician and wants to speak to someone about it. Who should his nurse consult first
 
  a. The director of medical-surgical nursing
  b. The patient's physician
  c. The nurse's immediate supervisor
  d. Another nurse on the floor


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Christopher

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Reply #1 on: Jul 17, 2018
Answer to Question 1

ANS: B

Answer to Question 2

ANS: C


tiffannnnyyyyyy

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Reply 2 on: Jul 17, 2018
Excellent

miss.ashley

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Reply 3 on: Yesterday
Wow, this really help

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