A patient tells the nurse, I know my minister will visit me when ...

[natalie2426]

A patient tells the nurse, I know my minister will visit me when he checks at the admissions desk and learns I'm a patient. The most facilitative response the nurse can make would be
 
  a. I'm sure you can count on seeing your pastor within a day or two.
  b. Because of a federal law, the hospital cannot make your name available to clergy.
  c. Clergy rarely make calls to this hospital, so your pastor may not know you're here.
  d. I can arrange for a phone so that you may call your minister and ask him to visit.

Question 2

A patient who practices Buddhism tells the nurse, My pain is the result of things I have done in the past. The nurse, who wishes to be supportive, should respond
 
  a. Are you saying you have been a bad person?
  b. This understanding helps give meaning to your pain.
  c. Perhaps you could ask God to help you bear the pain.
  d. Pain can be an enlightening experience.

[blazinlyss]

Answer to Question 1

ANS: D
The correct option provides an acceptable way of notifying the minister of the patient's desire for a visit without violating HIPAA privacy standards. Telling the patient that he can count on seeing his pastor within a day or two is false reassurance. It is true that due to federal law, the hospital cannot make the patient's name available to clergy, but that statement does nothing to help the patient make contact with the minister. Telling the patient that clergy rarely make calls to the hospital offers an explanation that is probably untrue.

Answer to Question 2

ANS: B
Buddhists believe pain and suffering are due to actions in this or a past life. The correct option accepts the patient's belief. The statement, Are you saying you have been a bad person? is probing. Encouraging a patient who practices Buddhism to ask God to help them bear the pain is inappropriate, because Buddhists do not believe in God. Enlightenment has a specific meaning to Buddhists; it refers to finding the truth of existence and should not be used as a general term.

[natalie2426]

TYSM

[olderstudent]

Excellent