Author Question: A nurse does not make eye contact when talking with others. What are possible explanations for this ... (Read 55 times)

Pineappleeh · **on:** Jul 17, 2018

A nurse does not make eye contact when talking with others. What are possible explanations for this behavior? (Select all that apply.)

a. The nurse is self-conscious and nervous.
b. The nurse has low self-worth.
c. The nurse's behavior is culturally determined.
d. The hospital forbids eye contact.

Question 2

The practical/vocational nursing student is assigned the task of helping a new mother and father learn to bathe their newborn. The instructor asks the student how the session went, and the student replies, The mother seemed to understand everything.

She smiled and nodded at everything I told her. The father watched and didn't ask any questions. The instructor comments, Without validation, you can't be sure. Which statements contributed to the instructor's knowledge on which to base the comment to the student? (Select all that apply.)

a. Women nod to show that they are listening.
b. Men ask fewer questions than women.
c. Women smile to establish rapport.
d. Nonverbal communication is a good indicator of understanding.

Anton · **Reply #1 on:** Jul 17, 2018

Answer to Question 1

ANS: A, B, C
All of the options are possible explanations for not making eye contact except the hospital forbidding eye contact.

Answer to Question 2

ANS: A, B, C
The facts that women nod to show they are listening, men ask fewer questions than women, and women smile to establish rapport serve as a basis for the instructor mentioning the need for validation of patient understanding. None of these actions prove that the new parents understood what the nursing student was teaching. Nonverbal communication is not a good indicator of understanding and may belie what is actually occurring.