You are an LPN employed in your first job. A resident complains ...

[jon_i]

You are an LPN employed in your first job. A resident complains to you about the care and incompetence of a nurse on the previous shift. Which of the following actions is most appropriate?
 
  1.
  Discuss the situation with another staff member.
  2.
  Argue with the resident.
  3.
  Agree with the resident.
  4.
  Report the incident to your head nurse or supervisor.

Question 2

You are a student practical nurse assigned to a medical-surgical unit. The night before going to the clinical area, you are very tired and fail to look up your patient's diagnosis as assigned. Which of the following is appropriate?
 
  1.
  Ask your friend to quickly give you the information during shift report.
  2.
  Look up the information while your patient is eating breakfast.
  3.
  Use break time to get the information you need.
  4.
  Tell your instructor what happened as soon as you arrive in the clinical area.

[cadimas]

Answer to Question 1

ANS: 4
Reporting the error to your supervisor is the appropriate action. The supervisor is then responsible for speaking to the resident and finding out what happened. Also, every person in the healthcare system has the absolute right to be protected from being discussed by inappropriate persons.

Answer to Question 2

ANS: 4
It is not ethical behavior for you to get the information you need from others or make do with limited information. Go to the instructor immediately so that the instructor can assist you in getting the correct information you need to provide safe patient care.

[jon_i]

TY

[cadimas]

Happy to Help