Author Question: What has happened in the process of refreezing? 1. The change has occurred and has been ... (Read 46 times)

jazziefee · **on:** Jul 17, 2018

What has happened in the process of refreezing?

1.
The change has occurred and has been formalized.
2.
The change has met resistance and has been suspended.
3.
The change has been discussed but has not been implemented.
4.
All driving and restraining forces have been identified.

Question 2

Your long-term care facility is making a change to the team method of caregiving. Administration holds planning meetings for all shifts and keeps all involved employees informed in writing, as well.

Which of the following explains the actions of the administrator?
1.
Planned change
2.
Unfreezing
3.
Refreezing
4.
Moving

joanwhite · **Reply #1 on:** Jul 17, 2018

Answer to Question 1

ANS: 1
Refreezing is the final phase of the change process and refers to the fact that the actual change has taken place and has become part of the work routine.

Answer to Question 2

ANS: 2
Unfreezing allows all involved to understand what is happening and what is being considered. If employees do not understand the change, there will be resistance. Unfreezing gives everyone assurance that the change is being made for a good purpose.