In which of the following situations could failed communication ...

[D2AR0N]

In which of the following situations could failed communication occur?
 
  1.
  Your instructor tells you to perform a procedure but does not let you ask questions.
  2.
  A family member yells at you because you forgot to go to the dry cleaners.
  3.
  The patient begins to cry when you are caring for them.
  4.
  All of the above.

Question 2

Which of the following situations best describes feedback?
 
  1.
  The answers the patient gives to your questions.
  2.
  The patient explains what another nurse taught him.
  3.
  The doctor gives you an order and leaves the unit.
  4.
  You recognize the patient does not speak English well, but you explain and hope for the best.

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Answer to Question 1

ANS: 4
All of these situations are examples of possible failed communication. These situations involve people who trigger your least-effective communication experiences.

Answer to Question 2

ANS: 2
Feedback is an important part of communication and helps to prevent or correct failed communication. Feedback requires acknowledgment of what has been said.

[D2AR0N]

Excellent

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