_________ communication is spoken, not written. A. Tone C. ...

[bobbie]

_________ communication is spoken, not written.
 
  A. Tone C. Verbal
  B. Silent D. Message

Question 2

Good communication clarifies relationships and helps establish professional and social boundaries. It increases teamwork and goals, which will greatly increase the safety of the environment for the ________.
 
  A. surgeon C. ancillary departments
  B. management staff D. patient

[mfedorka]

Answer to Question 1

ANS: C

Answer to Question 2

ANS: D

[bobbie]

Thanks for the timely response, appreciate it

[mjenn52]

Excellent