When responding to a client who exhibits agitated, hostile ...

[tfester]

When responding to a client who exhibits agitated, hostile behavior during a community meeting,
  the initial action the nurse should take is to
 
  a. offer prn medication.
  b. follow the treatment plan.
  c. place the client in seclusion.
  d. permit the angry outburst if no harmful behavior is threatened.

Question 2

At the beginning of a clinical interview the nurse tells a teenaged client While I'm here with you I
  will focus on the content and process of our communication as a participant observer.. The client
  looks blankly at the nurse.
 
  The nurse can make the assessment that communication was not
  understood because of
  a. a personal factor: the use of terms not understood by the client.
  b. a social factor: the socioeconomic difference between nurse and client.
  c. an environmental factor: lack of privacy.
  d. incongruent verbal and nonverbal communication.

[brittiany.barnes]

Answer to Question 1

ANS: B
Consistency in response is vital to positive outcomes; hence, following the treatment plan is the
correct answer. The response of staff might take different forms depending on the treatment plan.

Answer to Question 2

ANS: A
Various personal, environmental, and social factors may be responsible for ineffective
communication. In this case, a personal factor is involved. The nurse used a highly technical
explanation of his purpose for talking with the client. Data are not present in the scenario to support
the choice of any other option.