Answer to Question 1
Ans: D
Feedback:
Temperament is the sum total of a person's constitutional or biologic personality dispositions. However, temperament and personality are not interchangeable terms. Temperament is partly genetic, evident early in life, and somewhat stable across situations and over time. Temperament is thought to remain consistent throughout the lifespan. Temperament is not primarily determined by culture and society. Medications alter behavior more than they affect temperament, which is more deeply rooted.
Answer to Question 2
Ans: A
Feedback:
If you get into a situation: take a position just outside the client's personal space (slightly out of arm's reach); if possible, stand on the client's nondominant side (usually the side on which he or she wears a wristwatch); keep an open posture with your hands in sight; keep the client in visual range; make sure the door of a room is readily accessible. Avoid letting the client get between you and the door; be friendly, concerned, and avoid being demanding unless the danger is imminent. If the latter, it is perfectly acceptable to say Please stop that now authoritatively; retreat from the situation and summon help if the client's aggression escalates to imminent violence; avoid being alone with an escalating client.