A client says to the nurse, Nobody cares about anything I say; ...

[torybrooks]

A client says to the nurse, Nobody cares about anything I say; even you don't Which of the following responses is most therapeutic?
 
  A) Why do you say I don't listen to you?
  B) It sounds like you're overreacting somewhat.
  C) It sounds like you're feeling ignored.
  D) I listen to you.

Question 2

During a therapy session, the nurse states, So you're saying that you've tried many techniques for dealing with your anxiety but haven't felt any better? This is an example of which of the following therapeutic communication techniques?
 
  A) Validating
  B) Paraphrasing
  C) Confirming
  D) Offering a broad opening

[nanny]

Answer to Question 1

Ans: C
Feedback:
Reflecting feelings is an effective way to show empathy and facilitate the client's further disclosure. Avoid why questions, which cause defensiveness, avoid belittling the client's feelings, and do not defend against the client's belief.

Answer to Question 2

Ans: B
Feedback:
Paraphrasing involves the nurse restating the client's message in his or her own words to verify accurate understanding of the client.