Answer to Question 1
ANS: 2
Taking some risks is important in decreasing fear, so option 2 is the correct answer. Option 1 may increase fear, and option 3 may overwhelm the client. The responsibility for the interaction is with the nurse, so option 4 is incorrect.
Answer to Question 2
ANS: 1
Neutral recognition statements recognize the person's behavior, but they are not evaluative with respect to the behavior. Such statements make no comment on the person's worth. 2. Praise is an evaluative response. 3. Judgmental responses are evaluative. 4. Aloof silence suggests indiffer-ence and is a negative strategy.