Which action will best facilitate the development of trust ...

[littleanan]

Which action will best facilitate the development of trust between a nurse and patient?
 
  a. Responding positively to the patient's demands
  b. Following through with whatever was promised
  c. Clarifying with the patient whenever there is doubt
  d. Staying available to the patient for the entire shift

Question 2

The nurse is determining whether the patient's needs could be best met in a task or a pro-cess group. The decision is based on the understanding that a task group focuses on:
 
  a. Content issues
  b. The here and now
  c. Communication styles
  d. Relations among the members

[raili21]

Answer to Question 1

ANS: B
Being consistent in keeping one's word implies that the nurse is trustworthy and does what is agreed upon. Being responsive to demands may not be therapeutic. Instead, the patient will need to learn new techniques for meeting needs. Clarification is important but is not the best method for promoting trust. Trust is better served by shorter contacts at agreed-upon inter-vals.

Answer to Question 2

ANS: A
Content-oriented groups focus on goals and tasks of the group. Thus a task-oriented group would focus on content issues. Process groups focus on interpersonal relationships. Commu-nication styles are not relevant to describing task-oriented groups. Here and now refers to dealing with issues that are taking place at the present time.

[littleanan]

Excellent

[carlsona147]

TYSM