Answer to Question 1
ANS: B
A crisis team is able to provide immediate emotional support to friends and families who are distressed over the event and the state of victims, and they are able to facilitate understand-ing of the event by teaching. The remaining options do not reflect the function of crisis in-tervention teams.
Answer to Question 2
ANS: C
The honeymoon phase occurs 1 week to 3 to 6 months after the event, when feelings of community sharing and high social attachment exist demonstrated by a community rally. The heroic phase occurs immediately after the event, and it is a time of altruism and heroic be-havior in the community such as selfless sharing. The disillusionment phase occurs 2 months to 1 to 2 years after the event, and it is characterized by feelings of disappointment, anger, resentment, and bitterness regarding the expectations of support that were not met and often demonstrated through examples of community protest. The reconstruction phase occurs 2 months to 1 to 2 years after the event, when physical and emotional reinvestment take place as community resources are re-established.