Author Question: A group of students is reviewing the process of verbal communication. The students demonstrate ... (Read 119 times)

luvbio · **on:** Jul 19, 2018

A group of students is reviewing the process of verbal communication. The students demonstrate understanding of the information when they identify which of the following as the first component of the process?

A) Formulation of an idea
B) Message encoding
C) Message transmission
D) Message reception

Question 2

A nursing instructor is describing the nurseclient relationship to a group of nursing students. Which of the following would the instructor emphasize as crucial for establishing and maintaining the relationship?

A) Rapport
B) Empathy
C) Self-awareness
D) Values

Jordin Calloway · **Reply #1 on:** Jul 19, 2018

Answer to Question 1

Ans: A
With verbal communication, typically the person formulates an idea, encodes a message, and then transmits the message with emotion. The message is then received and decoded, and a response is made.

Answer to Question 2

Ans: C
Self-awareness is crucial in a nurseclient relationship. Without it, nurses will find it impossible to establish and maintain therapeutic relationships with clients. Although rapport and empathy are important considerations for a nurseclient relationship, self-awareness is key. Values are inherent in nurses, and a nurse must be self-aware of his or her own values.