A nurse is working in a nursing home. How best can this nurse foster self-esteem in the residents of this facility?
A. Allowing them to remain in their rooms as much as they desire to maintain privacy
B. Administering anti-anxiety medications as ordered
C. Providing a sense of mastery over their environment by giving choices when appropriate
D. Teaching assertiveness skills and self-esteem principles
Question 2
Which of the following are behavioral components of assertive communication?
A. Listening
B. You statements
C. Closed posture
D. Continuous direct eye contact