What is the best description of the writer-audience relationship in the e-mail from Calston in Exercise 1.1 in the text?
A) The writer holds a superior position to the readers.
B) The writer holds a subordinate position to the readers.
C) The writer is a peer (equal) of the readers.
D) All of these answers are correct.
E) None of these answers are correct.
Question 2
Which purpose would be served by a memo apologizing for a missing part on a recently shipped order?
A) persuasion
B) creating a record
C) providing information
D) requesting information
E) None of these answers are correct.
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