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Author Question: Which of the following indicates a reader quality that places that person higher on the pecking ... (Read 22 times)

tingc95

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on: Jul 19, 2018
Which of the following indicates a reader quality that places that person higher on the pecking order?
 
  A) greater experience
  B) greater education
  C) more access to information
  D) All of these answers are correct.
  E) None of these answers are correct.

Question 2

Which of the following does NOT follow a strategy for a polite tone?
 
  A) We do not take phone calls after 3:00 p.m. on Fridays.
  B) Your case will be reactivated as soon as you provide the information requested in our April 2 letter.
  C) You may reach us by telephone until 3:00 p.m. on Fridays.
  D) Thank you for purchasing our product and for taking the time to contact us about it.
  E) We apologize for the unsatisfactory performance of your recent purchase.


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kiamars2010

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Reply #1 on: Jul 19, 2018
Answer to Question 1

Correct Answer: D

Answer to Question 2

Correct Answer: A


tingc95

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  • Posts: 556
Reply 2 on: Jul 19, 2018
Great answer, keep it coming :)

gcook

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  • Posts: 343
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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