Which of the following explains why you would write a follow-up ...

[nautica902]

Which of the following explains why you would write a follow-up letter after a job
  interview?
 
  a. To ask the employer whether a decision has been made; to ask the employer to explain
  why you were not selected; to refuse a job offer.
  b. To request a follow-up interview; to ask whether a decision has been made; to request
  reasons why you were not selected.
  c. To request a response promised by the employer; to accept a job offer; to refuse a job
  offer.
  d. All of the above.

Question 2

This chapter makes a distinction between the claim letter and the adjustment letter. Which of
  the following best explains that distinction?
 
  a. Claim letters state bad news; adjustment letters, good news.
  b. Adjustment letters state bad news; claim letters, good news.
  c. Claim letters request correcting a defective product or service; adjustment letters reply to
  those complaints.
  d. Adjustment letters request correcting a defective product or service; claim letters reply to
  those complaints.

[sailorcrescent]

Answer to Question 1

D

Answer to Question 2

C