Author Question: According to Shover et al's article An Enterprise On The Line larger telemarketing operations ... (Read 17 times)

RYAN BANYAN

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According to Shover et al's article An Enterprise On The Line larger telemarketing
  operations commonly take on the characteristics and dynamics of:
 
  a. Informal groups
  b. Peer groups
  c. Cliques
  d. Formal organizations

Question 2

Author of The Good Thing about Workplace Deviance, Elizabeth Hoffman, discusses
  two forms of workplace deviance. They are
 
  a. Sabotage and thievery
  b. Revenge and rescue
  c. Embezzlement and piracy
  d. Strikes and picket lines



xoxo123

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Answer to Question 1

D

Answer to Question 2

B



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