John Deere recently mandated higher quality standards for all the ...

[Jipu 123]

John Deere recently mandated higher quality standards for all the parts it buys from
  suppliers. This is an example of which major component of a total quality management
  strategy?

 
 

a. Technology
  b. Materials
  c. Employee involvement
  d. Methods
  e. None of these

Question 2

Employment involvement in managing quality may be termed:
 
 

a. participation
  b. empowerment
  c. work teams
  d. All of these are correct.
  e. None of these are correct.

[ynlevi]

Answer to Question 1

B

Answer to Question 2

B

[Jipu 123]

Excellent

[FergA]

Thanks for the timely response, appreciate it