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Author Question: All of the following are basic components of a total quality management strategy except a. ... (Read 84 times)

dalyningkenk

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on: Jul 21, 2018
All of the following are basic components of a total quality management strategy except
 
 

a. employee involvement.
  b. technology.
  c. materials.
  d. strategic commitment.
  e. All of these are basic components of a total quality management strategy.



Question 2

___________ is a comprehensive, organization-wide strategy for improving product and/or
  service quality on a systematic and continuous basis.


 
 

a. Total quality management
  b. Statistical quality control
  c. Benchmarking
  d. Total factor productivity
  e. None of these



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nathang24

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Reply #1 on: Jul 21, 2018
Answer to Question 1

E

Answer to Question 2

A


dalyningkenk

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Reply 2 on: Jul 21, 2018
YES! Correct, THANKS for helping me on my review

sultana.d

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Reply 3 on: Yesterday
Excellent

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