Author Question: The biggest single drawback of written communication is a. that it slows feedback and ... (Read 59 times)

kwoodring · **on:** Jul 21, 2018

The biggest single drawback of written communication is

a. that it slows feedback and interchange.
b. its clarity.
c. the formal implications it carries.
d. the lack of time for preparation.
e. it is usually inaccurate.

Question 2

Which of the following receiver techniques for improving communication is probably most
important?

a. Developing good listening skills
b. Being sensitive to the sender's point of view
c. Being aware of meanings other people use for words
d. Asking appropriate questions
e. Being patient