Which of the following sender techniques for improving communication is probably most
important?
a. Maintaining credibility
b. Being sensitive to the other person's position
c. Being aware of the meanings others may place on words
d. Providing channels for feedback
e. Practicing
Question 2Communication effectiveness can be improved by which of the following.
a. The sender can ask questions to assure that the receiver got the message.
b. The receiver can ask questions to assure that he or she got the message.
c. Both parties can also regulate information flows by working to prevent
communication overload.
d. All of these are correct.
e. None of these are correct.