You walk out the door of your office, and as you pass the secretary's desk you give her a
report and tell her you need it by quitting time today. At the same time, she is talking to
someone on the phone and another person is trying to talk to her about another matter. If the
report does not get done on time, what is the likely cause?
a. Perception
b. Status differences
c. Overload
d. Poor listening skills
e. Semantics
Question 2Which of the following is characterized as a barrier to communication resulting from
interpersonal dynamics rather than from a characteristic of the sender or the receiver?
a. Lack of credibility
b. Poor listening skills
c. Conflicting or inconsistent signals
d. Status differences
e. Predispositions about the subject at hand
Choose the telephone unit that offers the features needed in your office.
Harvey Milk was the first openly gay candidate to be elected to office in California.
Henry Fox Talbot, The Open Door.
HCPCs Modifiers Used for Medical Office Services Cont.
A medical assistant assists with minor surgery performed in the medical office.
Placard near driver’s door, including what devices in the vehicle contain mercury.