If the telephone company wanted to determine how best to route ...

[sarasara]

If the telephone company wanted to determine how best to route its repair crews following
  an ice storm that knocked out service to many of its customers, which school of
  management thought would be most useful?

 
 

a. Management science
  b. Scientific management
  c. Administrative management
  d. Organizational behavior
  e. Systems theory

Question 2

Which school of management thought is concerned with mathematical models and the use
  of computers to enhance decision making and achieve economic effectiveness?

 
 

a. Scientific management
  b. Administrative management
  c. Quantitative management
  d. Systems theory
  e. Contingency theory

[Brummell1998]

Answer to Question 1

A

Answer to Question 2

C

[sarasara]

Wow, this really help

[AngeliqueG]

Thanks for the timely response, appreciate it