Operations management is concerned with
a. the development of mathematical and statistical tools and techniques for
managerial decision making.
b. the application of various processes and systems used by an organization.
c. systems created to store and provide information for managerial decision making.
d. the scientific analysis of work elements of a job.
e. none of these.
Question 2When a manufacturing plant uses mathematical models to plan production schedules and to
schedule equipment maintenance, it is drawing upon
a. scientific management.
b. administrative management.
c. management science.
d. TQM.
e. the contingency approach.