Human healthcare management firms have studied how people select ...

[Deast7027]

Human healthcare management firms have studied how people select healthcare providers. Most studies revealed four common factors. Because companion animals do not select their healthcare providers, it may be concluded these same factors affect the selection of providers of animal health-care and related services. The four most often cited factors are (1) quality and totality of services, (2) convenience/location, (3) relationships (people prefer providers who are courteous, caring, and friendly), and (4) costs/fees.
 
  A. True
  B. False

Question 2

Important features and components of a successful business plan include
 
  A. Vision/goal statement
  B. Financial projections
  C. Marketing and operating plan
  D. Pricing and credit strategies
  E. All of the above

[mk6555]

Answer to Question 1

A

Answer to Question 2

E

[Deast7027]

TYSM

[lkanara2]

Excellent