What is shaped by the values, beliefs, norms, and practices held in common by its members?
1. ethnic group
2. aggregate
3. society
4. culture
Question 2
When the nurse and patient speak different languages, interpreters are often used to facilitate communication. Suggested interpreters include all EXCEPT which of the following?
1. telephone interpreter service
2. client's family or friend
3. bilingual staff
4. volunteer staff or community interpreters