Author Question: The nurse is providing care in a community clinic that serves members of vulnerable populations. The ... (Read 47 times)

ashley · **on:** Jul 22, 2018

The nurse is providing care in a community clinic that serves members of vulnerable populations. The best definition of a vulnerable population is:

a. clients with chronic diseases such as AIDS or heart failure.
b. women and children.
c. people living in rural areas.
d. clients who are unable to gain access to health care when needed.

Question 2

A health care organization has implemented total quality management. The best definition of total quality management (TQM) is a:

a. traditional approach of monitoring and evaluating individual performance, deviations from standards, and problem-solving ability.
b. method that uses a data-driven approach to study work processes that lead to long-term system improvements.
c. method of employee evaluation that includes self-evaluation and evidence-based performance appraisal.
d. method of system operation and management used to achieve continuous quality improvement.