Author Question: What is the first stage of the complex process of change? 1) Recognizing resistance 2) ... (Read 78 times)

nautica902 · **on:** Jul 22, 2018

What is the first stage of the complex process of change?

1) Recognizing resistance
2) Unfreezing
3) Forming a comfort zone
4) Actively resisting

Question 2

The surgical unit is experiencing difficulty recruiting new RNs, although the hospital has an excellent reputation in the community and has no difficulty recruiting nurses for other units.

A task force has been formed, consisting of one nurse from each shift on the unit, the unit manager, and the hospital nurse recruiter. The group has gathered data and identified the problem. What is the next step in this process?
1) Generate possible solutions.
2) Evaluate whether the problem has been resolved.
3) Implement the solution changes.
4) Evaluate suggested solutions.