Answer to Question 1
C
The normal eardrum is translucent, shiny, and pearly gray. It is free from tears or breaks. A pink or red bulging membrane indicates inflammation. A white color reveals pus behind it. The mem-brane is taut, except for the small triangular pars flaccida near the top. If cerumen is blocking the tympanic membrane, warm water irrigation will safely remove the wax.
Answer to Question 2
A
A high acuity means more staff may be needed. An acuity recording system determines the hours of care for a nursing unit and the number of staff required to care for a given group of patients. A low acuity would mean less staff is needed. Talking to the patients or family is not related to the acuity level.