As a nurse is obtaining a health history from a patient, the ...

[MGLQZ]

As a nurse is obtaining a health history from a patient, the nurse uses comments such as go on. Which technique is the nurse using?
 
  a. Cues
  b. Inferences
  c. Back-channeling
  d. Termination

Question 2

Which question or comment should the nurse initially use that would best gather the most information during a health history assessment?
 
  a. Let us help you.
  b. Did you seek help when it first started?
  c. Tell me about the problems you are hav-ing.
  d. Do you have a family history of this problem?

[bobsmith]

Answer to Question 1

C
This is known as back-channeling, which is the practice of giving positive comments such as all right, go on, or uh-huh to the speaker. These indicate that a nurse has heard what the patient says and is attentive to hear the full story. A cue is information that you obtain through use of the senses. An inference is your judgment or interpretation of these cues. Termination is the last phase of the interview in which the interview comes to an end.

Answer to Question 2

C
Initially use open-ended questions/comments. The use of open-ended questions/comments prompts patients to describe a situation in more than one or two words. This technique leads to a discussion in which patients actively describe their health status. Once patients tell their story, focus on the symptoms that the patient identifies and ask closed-ended questions that limit his or her answers to one or two words such as yes or no or a number or frequency of a symptom. The questions that start with Do and Did are closed-ended. Let us help you will not get the patient's perspective.

[MGLQZ]

Thank you!

[bobsmith]

Always glad to help...