Answer to Question 1
D
Verbal communication involves using words, either in speaking or in writing, to send messages. In written communication, the person receiving the message must both read and understand the words involved and attach meaning to them.
Answer to Question 2
B
Standing orders for nurses providing home care were developed by the Chicago Visiting Nurse Association in 1912 . When a physician did not provide specific orders, these orders were to direct the nursing care of the clients.