Which nurse volunteered her nursing services during the Civil War ...

[nevelica]

Which nurse volunteered her nursing services during the Civil War and was responsible for organizing the American Red Cross in 1881?
 
  a. Dorothea Dix c. Clara Barton
  b. Lavinia Dock d. Lillian Wald

Question 2

Effective communication skills are essential for the nurse in any health care setting because these skills:
 
  a. are used by clients to judge a nurse's intelligence
  b. affect the client's perception and evaluation of services provided
  c. can negatively influence a client's well-being
  d. help the nurse build self-confidence and self-esteem

[xiaomengxian]

Answer to Question 1

C
Clara Barton volunteered her nursing services during the Civil War and was responsible for organizing the American Red Cross in 1881.

Answer to Question 2

B
Nurses must understand that communication is most effective when these psychosocial aspects are taken into consideration. A nurse's communication skills also influence the client's perception of the nurse's competence and the client's satisfaction with care.

[nevelica]

Excellent

[cassie_ragen]

Gracias!