Answer to Question 1
A
Therapeutic communication differs from social conversation in its focus on building a trust relationship between nurse and client. Therapeutic communication is goal-directed and is centered on the client's needs or problems, not those of the nurse.
Answer to Question 2
C
Contact precautions are instituted for clients who are known or suspected to have serious illnesses easily spread by direct contact or contact with fomites, such as wound or skin infections or gastrointestinal or respiratory infections. Contact precautions include placing the client in a private room, if possible; employing staff barrier protection with gloves, gowns, and hand washing; limiting client transport; and using equipment dedicated to that client when possible or, if not possible, cleansing and disinfecting between client uses.