Answer to Question 1
D
Nurses must understand that communication is most effective when psychosocial aspects are taken into consideration. A nurse's communication skills can also influence the client's perception of the nurse's competence and the client's satisfaction with care.
Answer to Question 2
C
Airborne precautions are instituted for clients who are known or suspected to have serious illnesses spread by airborne droplet nuclei, such as measles, varicella, and tuberculosis. Airborne precautions include placing the client in a private room; limiting transport of the client to other areas while she or he wears a surgical mask; and employing respiratory protection measures for staff, such as using special respirators.