Answer to Question 1
D
TRCs exist to improve the understanding of telehealth and how it can be used to improve access to and quality of care in rural and other medically underserved areas and to help develop telehealth programs that match the needs of a practice or community. Accessing the TRC's website for information would be the most beneficial action by the nurse.
A survey of local residents might provide useful data but would not be the best method of obtaining information about how telehealth could improve care.
Interviewing providers who already use telehealth would give the nurse some valuable information but would not be the best method of obtaining information about how telehealth could improve care.
Performing a literature search would give the nurse current published information on telehealth but would not be the best method of obtaining information about how telehealth could improve care.
Answer to Question 2
A
The key word in the definition of communication is exchanging, which implies a giver and a receiver and an active process.
Messages or signals are ways that information is shared.
The receiver is the person who gets the message, but this linear process does not account for the dynamic nature of communication.
The sender is the person giving the message, but this linear process does not account for the dynamic nature of communication.
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