The nurse understands that in today's healthcare settings, with ...

[soccerdreamer_17]

The nurse understands that in today's healthcare settings, with the diversity of staff, tensions can arise among staff due to: Standard Text: Select all that apply.
 
  1. Groups speaking a native language in front of other staff members.
  2. Criticizing an entire cultural group when one is not performing up to standards.
  3. Having a manager who is biased toward a particular group.
  4. Having a manager who is biased against a particular group.
  5. Discussion of issues and broadening one's knowledge of others' backgrounds.

Question 2

The nurse understands that verbal communication takes many forms. Examples of verbal communication in health care include: Standard Text: Select all that apply.
 
  1. E-mail.
  2. Published material.
  3. Charting.
  4. Observing.
  5. Reporting.

[stanleka1]

Answer to Question 1

2,3,4
Rationale 1: Speaking in another language in front of other staff increases tensions between staff members who might feel left out.

Answer to Question 2

1,2,3,5
Rationale: E-mail is a form of verbal communication.

[soccerdreamer_17]

TYSM

[bdobbins]

Excellent