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Author Question: The nurse will often display empathy in communication with clients. Which of the following responses ... (Read 122 times)

penza

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The nurse will often display empathy in communication with clients. Which of the following responses by the nurse best conveys empathy?
 
  a. Good morning. How did you sleep last night?
  b. I can understand your concern about learning to inject yourself.
  c. Do you mean you would like to talk to the new family nurse practitioner?
  d. Can you describe what the pain in your abdomen feels like?

Question 2

A client is admitted for a computed tomography (CAT scan; diagnostic test) of the cranium. As the nurse explains this diagnostic test, the client moves away from the nurse. This is an example of what influencing factor in communication?
 
  a. Gender
  b. Environment
  c. Space and territoriality
  d. Sociocultural background



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succesfull

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Answer to Question 1

B
Empathy is the ability to understand and accept another person's reality, to perceive feelings ac-curately, and to communicate this understanding to others.
The response Good morning. How did you sleep last night? is asking a question. It does not convey empathy.
The response Do you mean you would like to talk to the new family nurse practitioner? is ask-ing a question to clarify the client's meaning. It does not convey empathy.
The response Can you describe what the pain in your abdomen feels like? is asking a relevant question that may focus on a particular topic. However, it is not an example of empathy.

Answer to Question 2

C
Territoriality is the need to gain, maintain, and defend one's right to space. The client who moves away from the nurse during a conversation is demonstrating the influence of space and territoriality on communication.
The client's reaction is not an example of gender influencing communication.
The client's reaction is not an example of environment influencing communication. Noise, tem-perature extremes, distractions, and lack of privacy are examples of environmental factors that may influence communication.
Although people do maintain varying distances between each other depending on their culture, the client's reaction is not an example of sociocultural background influencing communication, as cultural orientation is not mentioned in this situation.





 

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