Author Question: During a health history, a client admits to taking nutritional supplements instead of prescribed ... (Read 83 times)

EY67 · **on:** Jul 23, 2018

During a health history, a client admits to taking nutritional supplements instead of prescribed medication. Which responses by the nurse indicate effective communication?

1. What you did was wrong.
2. Who do you think you are?
3. You shouldn't have done that.
4. Tell me more about the supplements.
5. Explain the reasoning behind your decision.

Question 2

The nurse is identifying communication strategies for a client unable to speak. What would be appropriate for the client in this situation?

1. Using a picture board to facilitate communication
2. Facing the client when speaking
3. Employing an interpreter
4. Making sure that the language spoken is the client's dominant language

ecox1012 · **Reply #1 on:** Jul 23, 2018

Answer to Question 1

Correct Answer: 4, 5

Rationale 1: Saying that the client was wrong is passing judgment, a common communication barrier.

Rationale 2: Asking the client who do you think you are is testing, a common communication barrier.

Rationale 3: Saying that the client should not have done that is passing judgment, a common communication barrier.

Rationale 4: Asking the client to tell more about the supplements is an open-ended statement and encourages communication.

Rationale 5: Asking the client to explain the reasoning behind the decision is an open-ended statement and encourages communication.

Answer to Question 2

Correct Answer: 1
Rationale: The picture board would be of assistance because it does not rely on verbal communication.