A nurse is using SOLER to facilitate active listening. Which ...

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A nurse is using SOLER to facilitate active listening. Which technique should the nurse use for R?
 
  a. Relax
  b. Respect
  c. Reminisce
  d. Reassure

Question 2

An elderly patient is wearing a hearing aid. Which technique should the nurse use to facilitate communication?
 
  a. Speak clearly and loudly.
  b. Turn off the television.
  c. Chew gum.
  d. Use at least 14-point print.

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Answer to Question 1

ANS: A
In SOLER, the R stands for relax. It is important to communicate a sense of being relaxed and comfortable with the patient. Active listening enhances trust because the nurse communicates acceptance and respect for the patient, but it is not the R in SOLAR. Reminisce is a therapeutic communication technique, especially when used with the elderly. Reassuring can be therapeutic if the nurse reassures patients that there are many kinds of hope, and that meaning and personal growth can come from illness experiences. However, false reassurance can block communication.

Answer to Question 2

ANS: B
Patients who are hearing impaired benefit when the following techniques are used: Check for hearing aids and glasses, reduce environmental noise, get the patient's attention before speaking, do not chew gum, and speak at normal volumedo not shout. Using at least 14-point print is for sight/visually impaired, not hearing impaired.

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TYSM

Excellent